Hours Vary-Check Website Often. See You Soon!
• The merchant is closed due to a private event, weather, emergency,
or a change in their operating hours.
• The merchant cannot accept payments due to an equipment malfunction.
• The merchant is cash-only. AJ Eats cannot place orders at cash-only merchants.
First and foremost, we're sorry that your order is taking longer than expected! While we strive to make both your order and delivery experience perfect every time, sometimes mistakes happen. And when they do, we're here to make things right.
Restaurants and Drivers do their best to complete orders within the estimated delivery time, but external factors can cause delay. Some of those reasons include but are not limited to:
The Driver may need to take a detour.
Traffic, Construction, Weather Conditions.
The restaurant may be extremely busy.
The Drivers distance from the restaurant.
Your distance from the pickup location.
How many orders are ahead of yours.
Health & Safety Measures in place.
First and foremost, we're sorry! While we strive to make both your order and delivery experience perfect every time, sometimes mistakes happen. And when they do,
we're here to help make things right.
If your order was delivered, but had a missing or incorrect item, the quickest way to get help is by reporting the issue to the restaurant directly.
After talking things over with the restaurant reach out to us if needed so we can further assist you. Our team is always happy to help you out if you’re not able to resolve this directly with the restaurant.
*AJ Eats-Delivery provides a delivery service only, acting as your concierge or pick-up agent.*
*We Do not open food containers or tamper with the order in any way*
*AJ Eats-Delivery is not involved with food packaging or preparation.*
If you placed an order by accident you should call and cancel your order directly with the restaurant you ordered from. You should be able to cancel with no problem, as long as you do it before the restaurant starts preparing your order.
Next contact AJ Eats-Delivery to notify us that your order has been canceled. Once this has been confirmed a 100% refund will be issued covering the cost of food and associated fees.
Oh no! We’re sorry to hear that. Our restaurant friends work really hard to provide you great food, so they’re keen for your feedback.
Call the merchant right away and they might be able to fix the problem
for you or help you out for next time.
We can't guarantee this call will result in things being put right immediately but it's definitely worth a shot.
After talking things over with the restaurant reach out to us if needed so we can further assist you. Our team is always happy to help you out if you’re not able to resolve this directly with the restaurant.
*AJ Eats-Delivery provides a delivery service only, acting as your concierge or pick-up agent.*
*We Do not open food containers or tamper with the order in any way*
*AJ Eats-Delivery is not involved with food packaging or preparation.*
Quick, double check the receipt! Maybe the computer gremlins threw in some extra sides for themselves? IF THATS NOT THE CASE!
Call the merchant right away and they might be able to fix the problem
for you or help you out for next time.
We can't guarantee this call will result in things being put right immediately but it's definitely worth a shot.
After talking things over with the restaurant reach out to us if needed so we can further assist you. Our team is always happy to help you out if you’re not able to resolve this directly with the restaurant.
*AJ Eats-Delivery provides a delivery service only, acting as your concierge or pick-up agent.*
*We Do not open food containers or tamper with the order in any way*
*AJ Eats-Delivery is not involved with food packaging or preparation.*
Call the merchant right away! Be Prepared to provide them with answers
to the following questions so they can assist you immediately:
Food safety is a top priority! Therefore, please also contact us by sending an email to
AJ Eats-Delivery so our team is aware of this unfortunate instance.
*AJ Eats-Delivery provides a delivery service only, acting as your concierge or pick-up agent.*
*We Do not open food containers or tamper with the order in any way*
*AJ Eats-Delivery is not involved with food packaging or preparation.*
Call the merchant right away! Be Prepared to provide them with answers to the following questions so they can assist you immediately:
Food safety is a top priority! Therefore, please also contact us by sending an email to
AJ Eats-Delivery so our team is aware of this unfortunate instance.
*AJ Eats-Delivery provides a delivery service only, acting as your concierge or pick-up agent.*
*We Do not open food containers or tamper with the order in any way*
*AJ Eats-Delivery is not involved with food packaging or preparation.*
If you experienced an allergic reaction after consuming your food please contact the merchant right away! Be Prepared to provide them with answers to the following questions so they can assist you immediately:
Customer safety is a top priority! Therefore, please also contact us by sending an email to
AJ Eats-Delivery so our team is aware of this unfortunate instance.
*AJ Eats-Delivery provides a delivery service only, acting as your concierge or pick-up agent.*
*We Do not open food containers or tamper with the order in any way*
*AJ Eats-Delivery is not involved with food packaging or preparation.*
First and foremost, we're sorry! While we strive to make both your order and delivery experience perfect every time, sometimes mistakes happen. And when they do,
we're here to help make things right.
If your order was placed and the restaurant no longer has the ability to provide what you ordered they should contact you directly to resolve the challenge.
After talking things over with the restaurant reach out to us if needed so we can further assist you. Our team is always happy to help you out if you’re not able to resolve this directly
with the restaurant.
*AJ Eats-Delivery provides a delivery service only, acting as your concierge or pick-up agent.*
*We Do not open food containers or tamper with the order in any way*
*AJ Eats-Delivery is not involved with food packaging or preparation.*
First and foremost, we're sorry! While we strive to make both your order and delivery experience perfect every time, sometimes mistakes happen. And when they do,
we're here to help make things right.
Contact us right away (Have your confirmation SMS/Email) and provide us with answers to a few questions so our team can assist you immediately:
First and foremost, we're sorry! While we strive to make both your order and delivery experience perfect every time, sometimes mistakes happen. And when they do,
we're here to help make things right.
Contact us right away (Have your confirmation SMS/Email)
Once this has been confirmed a 100% refund will be issued covering the cost of food
and associated delivery fees.
It may take a few days for the payment to disappear or credit to post on your account statement, but don't worry – we won't take any money for this order. If you can still see the transaction on your bank statement after 5 to 7 business days contact our support teams.
AJ Eats-Delivery
PO Box 824 Skiatook, Oklahoma 74070, United States